SHIPPING & DELIVERY POLICY
Shipments sent within the United States will be made by USPS First Class or Priority Mail and will include a tracking slip. With larger orders, UPS or FEDEX carriers may be used.
Orders are processed on weekdays only (Monday-Friday) and ship within 2 weeks of payment confirmation. Most items ordered online are printed to order and to size. We strive to turn orders around within 10 business days.
Additional fees for International shipping may apply and are to be paid by the Buyer.
University Life Outfitters is not responsible for lost or stolen packages. If your item has been lost in transit--that is, USPS tracking shows no movement of the item for the last 15 days (for US orders) or 30 days (for Int'l orders)--you will be issued a store credit.
We are unable to issue a store credit or refund for packages that are marked as 'Delivered'. It is your responsibility to contact your local post office to resolve this issue.
Please direct questions to: firstname.lastname@example.org